Grand Rapids Auto Repair

Great customer service. Diagnosed an uncommon PROBLEM On our truck and got me down the road Within Hours. Keith and the crew are top notch. Thanks

Awesome guys, they kept me informed on the status and issues with my truck. Brought it for a rear main seal leak. Unfortunately i was not able to go in person to visit them because of the hours that i work. Was able to pay over the phone for everything. They also worked with the dealership i bought the truck from because it was still under warranty. Very reliable shop that i highly recommend. I will be back for future work that needs to be done.

I appreciated the help with a wheel bearing going bad, as we were traveling. It was replaced speedily and our delay was minimal Highly recommend Jack's Auto.

Good

I chose this because of their fair friendly service. I finally feel like I found a repair shop I trust to do the work and not get ripped off. They explain what they need to do and what it will cost up front.

The guy that helped tow my van to my house did a super job 100%customer service

We were traveling for Labor Day weekend and had a parking brake problem that rendered our vehicle undrivable. They got us in and out and back on the road quickly.

I was on my way home from a family vacation in wi heading to EGf, mn. My car broke down 30 miles outsi of Grand rapids. Keith Went above and beyond to get my vehicle looked at right away. unfortunately my engine needed to be replaced. Keith help us unload luggage for 5 and transported us To the local hotel. In a very stressful situation for me, Keith made me feel comfortable. Fantastic service.

Keith is up-front about bad or good news, and explains things in ways I can understand.