Grand Rapids Auto Repair

Always excellent service and good customer contact. They just take care of it for you. Highly recommend.

For YEARS, Jack’s Auto Service has been taking care of our vehicles; trucks, SUVs and the occasional sedans. Competitively prices, they are also honest! In their records, they found something that needed to be replaced was under warranty — YAY! Saved me a bundle. We’ll be Jack’s customers for as long as they are in business.

I have nothing but good things to say about these guys. I found myself stranded out in the middle of nowhere. Very vulnerable situation. Just found Jake’s on google and they treated me like I’ve worked with them my whole life. Great experience out of what could have been a very bad one. Thank you for taking care of the problem With honesty and integrity. I wish you guys all the best and I will definitely recommend you to anybody that needs a mechanic in your neck of the woods. Mike Jansen

Keith and his crew did an excellent job getting both my wheel bearings replaced on a Friday before I needed to leave town- and it was even a bit under their estimate!!

I have been a customer for a long while now and this business has never let me down. The people are professional, friendly, courteous, and only works on the problem part, but will make a recommendation on what should be replaced next. They will check out an iffy part other than the one being replaced if you ask. If you have a vehicle issue, go to Jack's!

Got my car in right away, door friendly and knowledgeable. Fixed and runs amazing and even texted to make sure was satisfied and my car had no issues after leaving the shop. Highly recommend these guys, if I ever need repairs again I'll be back.

Our car broke down on our way to the cabin on the 4th of July, literally shut down in the middle of no where With my two young kids. Mike was so helpful allowing us to leave our car, he came and picked it up on a holiday and quickly fix the issue and we were able to drive it home when vacation ended. He was highly professional, very kind, the price was fair and the work was done well.

Broke down on the side of the road out side of Grand Rapids, on a sunday, about an hour and a half from home. Mike came and towed it to the shop and had our suburban fix the next morning. Super happy that they could squeeze us in. Great customer service. Kids kept telling Grammy and Papa we were going to have to spend 13-14 weeks with them. Was not the case, Lol. I would highly recommend Jack's Auto Service for a tow and for service.