Grand Rapids Auto Repair

Thank you so much for taking the time to leave such a positive review, Ryan! We're so glad we could help get your import back on the road quickly and efficiently. Our staff takes great pride in providing friendly and helpful service without any added pressure for unwanted services. It's fantastic to hear that we were able to exceed your expectations and even follow up to ensure your satisfaction. We truly appreciate your support and look forward to serving you in the future. Safe travels!

Meri, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you love having your car serviced at Jack's Auto Service and that our team was able to provide you with timely and thorough service. We take pride in our communication skills and we are happy to know that it was appreciated. Thank you for choosing us for your car care needs and we look forward to serving you in the future.

Thank you for your glowing review, Debbie! We take pride in providing efficient and high-quality service to our customers and we are thrilled to hear that we were able to address all of the necessary repairs on your Equinox in just a couple of days. Customer satisfaction is our top priority and we are delighted to know that you are pleased with the work we did. Thank you for choosing Jack's Auto Service. We look forward to serving you again in the future!

Thank you for taking the time to write a review, Ron! We are delighted to hear that you had a positive experience at Jack's Auto Service and we appreciate your recommendation. Our team strives to provide courteous and professional service to all of our customers. We look forward to serving you again in the future.

Thank you for your review, Mike! We're happy to hear that you had a positive experience at Jack's Auto Service. We take pride in providing quality service to our customers and we're grateful for your positive review. We appreciate your business and we look forward to seeing you again in the future.

Brian, we are sorry to hear you were not satisfied with your visit to our shop. Our tech believed the noise your vehicle was making was coming from the rear brakes which were newer. However, at the point you checked back in with us we were still investigating the source of the noise. Overall, we felt you did not need brakes at the time, and we were simply trying to address the noise concern and minor repairs. Our service advisor failed to share the digital inspection report and call you back, which we take ownership of, and we apologize for this mistake. We will be refunding the invoice and will use this feedback to improve in the future.

Thank you for choosing Jack's Auto Service. We are thrilled to know you had a wonderful customer experience working with our team and we have earned your trust. We take pride in providing quality, professional service, and communication and are pleased to know you felt we delivered on this. We appreciate your positive feedback and are here to help with any future needs!

Kelly, thank you for choosing Jack's Auto Service. We are happy to hear you had a wonderful customer experience working with our incredible team. We are glad we could provide you with reliable, quality service and help ensure your safety on the road. We appreciate you taking the time to leave feedback and are here to help with any future needs!

Jason, we know how frustrating it can be to have your vehicle break down. We are glad our team could provide you with quality service in a timely manner on your truck to get you back safely on the road. Thanks for the kind words and recommendation and know we are here to help if you are in the area again!