Grand Rapids Auto Repair

Honest, friendly service.

Brought a Honda CRV there after a dealership told us we needed a new engine. Jack’s was amazing on the communication end and were able to fix the issue with the original engine for a fraction of the cost of what a new engine would have been. We weee informed and asked about what services were to be performed every step of the way. Their professionalism and knowledge as well as their transparency will have us going there from now on.

Unreal service! I am from out of town, my truck broke down, and Jacks went out of their way to help me out. I can not express how helpful and quickly they got me back on the road! Highly recommend the team over at Jacks for your auto repairs.

I highly recommend Jack's. They are friendly, professional, efficient, and fairly priced. I've been 100% delighted with the repairs to my 2005 Prius hybrid I've had done there.

Great mechanic shop , friendly employees

My transmission went out in the back woods. AAA gave us Jacks Auto Service. Came really fast, diagnosed the problems and got us back on the road faster than we expected. Went the extra mile for some parts. Friendly, informative and very professional. Highest rating for customer service. Thanks Mike!!!

My car broke down in the middle of an intersection and I was able to bring my car to their lot for the weekend. They kept communication very well. They were able to send me an itemized receipt of what could be done to the car and let me choose what I wanted work to be done on. Overall a great shop to work with!

I had my car towed here with seized rear brakes and dropped it off around 11pm. By 9:00am the next morning they called me with the solution and a very reasonable quote. I asked them to check the front brakes as well and I was prepared and expecting to have them replaced as well. By 2pm they texted me that it was ready to be picked up and no problems with the front brakes. They could have easily upsold me on brakes I didn’t need, but they were honest. I paid over the phone and was able to pick up my vehicle after hours via a lock box. Could not believe the speed, honesty, and quality of service. Very satisfied.

Great service! Excellent work! My car now runs perfectly! Will definitely use Jack’s again!

The employees were respectful and polite. My appointment was made within a week to diagnose my van's check engine light, and then another week later they were able to replace my ignition sensor and clear the code. I knew how much to expect to pay for the services that I received. They even followed up with me to make sure everything was working out. My van rides much better now, and I'll definitely be returning to Jack's Auto Service for my future auto needs.