Grand Rapids Auto Repair

My transmission went out in the back woods. AAA gave us Jacks Auto Service. Came really fast, diagnosed the problems and got us back on the road faster than we expected. Went the extra mile for some parts. Friendly, informative and very professional. Highest rating for customer service. Thanks Mike!!!

My car broke down in the middle of an intersection and I was able to bring my car to their lot for the weekend. They kept communication very well. They were able to send me an itemized receipt of what could be done to the car and let me choose what I wanted work to be done on. Overall a great shop to work with!

I had my car towed here with seized rear brakes and dropped it off around 11pm. By 9:00am the next morning they called me with the solution and a very reasonable quote. I asked them to check the front brakes as well and I was prepared and expecting to have them replaced as well. By 2pm they texted me that it was ready to be picked up and no problems with the front brakes. They could have easily upsold me on brakes I didn’t need, but they were honest. I paid over the phone and was able to pick up my vehicle after hours via a lock box. Could not believe the speed, honesty, and quality of service. Very satisfied.

Great service! Excellent work! My car now runs perfectly! Will definitely use Jack’s again!

The employees were respectful and polite. My appointment was made within a week to diagnose my van's check engine light, and then another week later they were able to replace my ignition sensor and clear the code. I knew how much to expect to pay for the services that I received. They even followed up with me to make sure everything was working out. My van rides much better now, and I'll definitely be returning to Jack's Auto Service for my future auto needs.

Jacks always provides excellent service at reasonable prices!

Had an issue with my wife’s rig, these fine gentlemen diagnosed and fixed the problem in a few hours! Great service!

They gave us great service and quickly got us on the road ahead of terrible weather. Very happy and recommended.